UNIT 01
Understand
Know what the model can and cannot do.
- Track focus
- AI limits in operational work
- Working asset
- Business use-case register
- Risk control
- Human accountability
FOR BUSINESS OWNERS AND PROFESSIONAL SERVICES
Turn repetitive work into repeatable systems.
A one-day implementation workshop covering management, proposals, SOPs, marketing, sales preparation, reporting, administration and internal knowledge.
SELECT OPERATING CONTEXT
Which version is relevant to you?
One practical AI course; configured to the work you actually do.
01 / INTERACTIVE PROOF
Turn meeting noise into an operating instruction.
See how a vague operational note becomes decisions, owners, missing inputs, an SOP skeleton and accountable next actions.
Illustrative workflow using synthetic business information. Owners verify decisions, inputs and commercial claims before use.
OPERATING PIPELINEAwaiting synthetic input
Run the example to expose decisions, missing information and the human verification point.
02 / ONE-DAY COURSE
Eight moves from first principles to adoption.
A complete working day for busy participants. The shared method remains consistent; the examples, lab, outputs and risk controls adapt to business.
03 / WORKING ASSETSYou do not leave with notes.
You do not leave with notes.
You leave with working assets.
SOP builder
A repeatable method for moving from raw practice to an owned procedure.
Proposal and reporting templates
Structured inputs, decision rules and verification checks.
Operating prompt library
Reusable instructions aligned to the business’s voice and constraints.
Workflow opportunity map
Prioritised candidates ranked by value, risk and effort.
30-day implementation roadmap
Owners, pilots, measures and explicit stopping rules.
04 / HOST REQUIREMENTS
Everything required to host the course
No specialist installation or dedicated AI infrastructure is required for the standard one-day course.
Venue
- Quiet training room
- Laptop-friendly table seating
- Reasonable lighting and ventilation
- Clear sightline to the display
8 to 20 participants for practical in-house delivery. Larger groups require an altered facilitation and commercial model.
Display + audio
- Projector or large display
- HDMI or compatible presentation connection
- 1080p recommended
- Room speakers only when an agreed demonstration needs audio
A microphone is recommended above approximately 20 participants.
Internet
- Stable internet access
- Guest Wi-Fi details available before the course
- Access to organisation-approved AI services
- 20 Mbps shared is a practical recommendation for a normal cohort, not a guarantee
Higher bandwidth may be needed for larger groups; organisational controls and concurrent use affect performance.
Power
- Accessible charging points
- Extension leads or power strips where table outlets are unavailable
Participant equipment
- Windows, macOS or supported Chromebook laptop
- Charger and current browser
- Email access for account verification
- Any approved AI account identified during preparation
Phones and tablets can supplement a laptop, but are not equivalent for every lab.
Software
- No local installation for the standard course unless agreed beforehand
- Free accounts are sufficient for specified introductory exercises
- Paid features are used only when the host provides or approves them
- Technical labs may require separately scoped development tools or sandbox access
No specialist installation or dedicated AI infrastructure is required for the standard one-day course. Private or regulated deployments require separate scoping.
Data and security
No confidential client, customer, employee or production data should be entered into public AI tools. Exercises use synthetic, anonymised or host-approved data; host policy prevails. The trainer requests relevant AI, privacy and security policies during preparation. Private or regulated deployments require separate scoping.
FIVE-STEP CHECK
Can you host the standard course?
Missing one or more items does not end the conversation. It changes the delivery plan.
- 1
Do participants have laptops?
- 2
Is stable internet available?
- 3
Is there a projector or large display?
- 4
Can approved AI services be accessed?
- 5
Can the host provide participant roles and desired workflows in advance?
0 / 5 answeredComplete the check to see the practical delivery route.
Before the course
- Business type and participant roles
- Principal workflow problems
- Approved AI tools
- Customer, privacy and security policies
- Venue, Wi-Fi and display details
- Accessibility requirements and internal restrictions
Included in delivery
- Delivery laptop and presentation
- Digital operating-workflow workbook
- Synthetic business datasets
- SOP, proposal and reporting templates
- Agreed certificates
- Pre-course configuration and included implementation summary
CONTINGENCYDELIVERY ALTERNATIVE
No guest Wi-FiTrainer-led demonstration or an approved hotspot
AI service blockedPrepared sandbox or simulation
Display failureLarge alternative display or participant screen-sharing
Participant lacks an accountPair work or pre-created approved access
Strict security environmentSynthetic offline exercises where scoped
05 / USER-CONTROLLED MODEL
Value the capacity hidden in recurring work.
Model suitable administrative work, expected reduction and implementation overhead. Outputs are capacity estimates, not guaranteed savings.
1100
1 h200 h
RM 20RM 200
0%80%
0%60%
0 h40 h
LIVE MODEL OUTPUT
After implementation overhead
Capacity estimate, not guaranteed savings
Against a RM 12,000 planning default
Ongoing implementation and review
The model supports testing one recurring process before scaling.
At half the expected reduction, annual capacity becomes 20 h after overhead.
Uses 46 working weeks and deducts ongoing implementation overhead. Values are user-controlled estimates.
06 / DELIVERY OPTIONS
Priced by the work required to configure the day.
Public material uses transparent planning defaults until commercial approval is completed.
Small Team
Planning default: RM 8,000One day • up to 8 participantsA practical operating foundation for one team.
- Common course spine
- Business workflow lab
- Reusable templates
- 30-day roadmap
Standard Team
Planning default: RM 12,000One day • 9–20 participantsConfigured to the team’s recurring processes.
- Everything in Small Team
- Workflow discovery
- Business-specific examples
- Implementation summary
Custom Programme
Scoped proposalMultiple teams or cohortsFor deeper process mapping and implementation support.
- Multi-cohort delivery
- Optional implementation audit
- Optional follow-up clinic
- Leadership adoption support
Planning defaults require commercial review before final quotation. Eligible programmes may be claimable subject to the employer's levy balance, approved scheme, documentation and HRD Corp requirements. Claimability copy remains subject to legal and commercial review.
07 / PRACTITIONER-BUILT
Built from legal judgment and systems work.
TRAINER
Raul Lee Bhaskaran
Advocate and solicitor at RLB Advocates & Solicitors; tech entrepreneur at Axon Avenue PLT. The course is built around practical workflows, transparent assumptions and accountable human review.
Risk-aware methodVerification, confidentiality and professional judgment are explicit parts of the workflow.
Implementation assetsParticipants build prompts, templates, gates and an adoption plan they can inspect.
Configure a useful working day 08 / CONFIGURE DELIVERY
Start with the process your team repeats most.
Describe the business, team and operational bottleneck. Axon Avenue will scope the most useful version of the day.